HIPL implemented the (Oracle) Engineered System architecture at the client site, after which we were required to set up a team of experts to proactively monitor and ensure optimal performance of the entire tech stack. This included the server hardware, the operating systems, database nodes, network infrastructure, middleware, load balancers, application nodes, proxies, and web servers. We were required to provide round the clock managed IT services and support, while ensuring maintenance of environment and evolving security standards.
The architecture includes the following components:
The timely renewals of the managed service support contract are an indication that we added business value; and here are some of the reasons how the client benefitted from the relationship. The architecture includes the following components: